Language Line Services – a Proud Participant of the Language Capital of the World. May 20, 2012
Posted by Louis F. Provenzano, Jr. in Langage Line Services, Language Access, Language Capital of the World, Language Compliance, Language Line University, Monterey, California 93940, World Affairs.add a comment
Make sure to check out the new Facebook Page of Language Line Services.
Every week we will showcase a new photo from the Language Capital of the World.
Language Line Services in China May 20, 2012
Posted by Louis F. Provenzano, Jr. in Langage Line Services, Language Line China, Louis F. Provenzano, World Affairs.add a comment
Thank you team. You did a great job. Can’t wait for the opening.
My trip to Beijing May 20, 2012
Posted by Louis F. Provenzano, Jr. in Langage Line Services, Language Access, Louis F. Provenzano, World Affairs.add a comment

One of the original founders. This woman is a real powerhouse and dinner with her was over the top !
Pan American Airlines Still Exists @languageline #languageline May 18, 2012
Posted by Louis F. Provenzano, Jr. in Louis F. Provenzano, World Affairs.add a comment
Cathy and Linda have over 85 years of experience with Pan Am and United. This crew was over the top. (I am embarrassing them now !)
It is so wonderful to see loyal employees at an organization for so many years. Reminds me of the many Language Line interpreters that serve our world for so many years.
Thank you Pan Am.
Thank you United.
Thank you Cathy and Linda !
Pan Am still exists May 18, 2012
Posted by Louis F. Provenzano, Jr. in Louis F. Provenzano, World Affairs.1 comment so far
How awesome is this? All Ex Pan American. God Bless all of you ! While Pan Am is not around, the spirit of your training and global excellence is still very much alive! Thank you Pan Am. You changed the world.
Dinner in Beijing – 北京瓷器 May 14, 2012
Posted by Louis F. Provenzano, Jr. in Langage Line Services, World Affairs.2 comments

Winnie Heh, Senior Vice President of Global Operations and I as guests of our Chinese Hosts at famous restaurant recreating the Imperial Palace and attire from the Qinq Dynasty.
Defense Language Institute hosts international BILC Seminar, Monterey Language Capital of the World December 10, 2011
Posted by Louis F. Provenzano, Jr. in Careers in language, Language Access, Language Capital of the World, Monterey, California 93940, The Defense Language Institute (DLI), United States Military, World Affairs.Tags: Defense Language Institute, Monterey Language Capital of the World
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Focus with Congressman Sam Farr and Colonel Pick, Defense Language Institute, Monterey, Language Capital of the World December 10, 2011
Posted by Louis F. Provenzano, Jr. in Careers in language, Language Access, Language Capital of the World, Monterey, California 93940, The Defense Language Institute (DLI), United States Military, World Affairs.Tags: Congressman Sam Farr, Monterey Language Capital of the World, The Defense Language Institute (DLI)
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FEMA hires Language Line LLC to cope with deluge of non-English speaking storm victims October 5, 2011
Posted by Louis F. Provenzano, Jr. in Langage Line Services, Language Access, World Affairs.Tags: Department of Homeland Security, FEMA
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For Full article visit : click here
Tue, 2011-10-04 04:31 PM
FEMA expects to receive so many phone calls seeking relief from victims of Hurricane Irene – many of whom cannot speak English – that it has awarded a contract worth as much as $6 million to an interpreter / translation firm that will increase its ability to cope with the anticipated deluge of phone calls.
FEMA has recently awarded a contract worth at least $800,000 (and as much as $6 million) to Language Line LLC, of Monterey, CA, which will help augment the capability to field calls from non-English speakers which FEMA has already put in place through an earlier award to another firm, Language Services Associates, of Horsham, PA.
“Language Services Associates (LSA) has notified FEMA that due to the extreme volume with Hurricane Irene, they cannot meet the surge requirements outlined in their Performance Work Statement,” acknowledged FEMA in an online announcement posted on Sept. 30.
FEMA forecasts that call volume will be particularly heavy in Puerto Rico, where there are 518,690 households in “declared municipalities.” Non-English households in Puerto Rico alone are expected to generate about 40,000 calls, says the FEMA notice.
“Early projection indicate Hurricane Irene could easily generate 250K + calls,” the notice explains. “Since historically 30 – 40% of the disaster survivors call FEMA within the first 10 days after the disaster, FEMA must be prepared immediately to respond to these calls with adequate interpreters.”
FEMA requires interpreters who have already received security clearance to handle HSPD-12-type phone calls, which often require “Personally Identifiable Information” (PII) to be translated.
“Since it is impossible for FEMA to retain a permanent staff in adequate numbers to handle potential surges in call traffic resulting from sudden disasters,” the notice continued, “FEMA must have a reliable source of contract language services support.”
Further information about the new award to Language Line LLC is available from Frederick Little, a FEMA contracting officer, at 202-212-1484 or Frederick.Little@dhs.gov
Panetta: Language Training Critical to U.S. Interests, Security by Donna Miles, American Forces Press Services August 25, 2011
Posted by Louis F. Provenzano, Jr. in Job / Career Opportunities, Language Access, Language Capital of the World, Leon Panetta, Monterey, California 93940, The Defense Language Institute (DLI), World Affairs.Tags: Careeers in Language, Department of Defense, Language Access, Leon Panetta, Military Careers, Monterey Language Capital of the World, The Defense Language Institute (DLI)
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