Language Line Services – a Proud Participant of the Language Capital of the World. May 20, 2012
Posted by Louis F. Provenzano, Jr. in Langage Line Services, Language Access, Language Capital of the World, Language Compliance, Language Line University, Monterey, California 93940, World Affairs.add a comment
Make sure to check out the new Facebook Page of Language Line Services.
Every week we will showcase a new photo from the Language Capital of the World.
Language Line Services celebrates 30th Anniversary @nytimes @latimes@washingtonpost@usatoday April 12, 2012
Posted by Louis F. Provenzano, Jr. in Interpretation, Interpreters, Langage Line Services, Language Access, Language Capital of the World, Language Compliance, Language Legislation, Language Line University, Monterey, California 93940.Tags: Language Access, Language Line Services Interpreter Demand Index, New York Times
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Global Leaders to Address Language Access at the 6th Annual National Medical Interpreter Certification Open Forum in Tulsa, Oklahoma March 9, 2012
Posted by Louis F. Provenzano, Jr. in IMIA, Interpretation, Interpreters, Langage Line Services, Language Line University, Medical Certification, National Board of Certification for Medical Interpreters, National Medical Certification, Patient Safety.Tags: Certified Medic, IMIA, Language Access, language line services, Language Training, Medical Interpretation, National Board of Certification for Medical Interpreters, National Medical Interpreter Certification Forum
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Global Leaders to Address Language Access at the 6th Annual National Medical Interpreter Certification Open Forum in Tulsa, Oklahoma
National and International Representatives to collaborate on improving language access and patient safety

TULSA, Okla., March 9, 2012 /PRNewswire via COMTEX/ — Leaders, advocates and other stakeholders in the medical interpreting industry will travel across the globe to convene on Monday, April 30, 2012, in Tulsa, Oklahoma for the 6th Annual National Medical Interpreter Certification Forum. The event, which is a no-fee forum open to all hospitals, government agencies, interpreters and other stakeholders, will include guest speakers and discussions that address the advancement of national certification, best practices in the profession and perspectives from industry leaders. Attendees will share advocacy updates, status of educational programs and new opportunities for involvement in shaping the future of medical interpreting.
“This annual event has raised the level of awareness to this issue considerably. However, we must continue to expand our efforts so that every stakeholder in healthcare understands how important error-free communication is to avoid negative health outcomes to a vulnerable population,” said Izabel Arocha, Executive Director of the International Medical Interpreters Association (IMIA). “This forum spotlights the importance and need for all healthcare institutions to adopt national certification and other best practices quickly so medical professionals and institutions are not held liable.”
Medical interpreters raised the previous testing standard in the field by developing exams that are scientifically validated by psychometricians, and therefore are legally defensible. Available today in Spanish, The National Board of Certification for Medical Interpreters (National Board) is completing the work to expand the oral exam this year into Russian, Korean, Vietnamese, Mandarin, and Cantonese.
“Expanding to six languages and applying for NCCA Accreditation has been the focus of the National Board. We will continue to work day and night so all interpreters can be tested and so all patients and providers can be assured of competency for accurate communication in vital health encounters,” said Rita Weil, Chair of the National Board.
Key speaker Louis F. Provenzano, Jr., President and CEO of Monterey, California-based Language Line Services, launched the National Medical Interpreter Certification Forum in 2007 when his organization invited national leaders in the field of medical interpreting to join forces and work toward national certification. The annual forum is now an industry staple, with more than a hundred stakeholders attending the event every year.
“As the largest provider of medical interpreters and language access services to health care providers, Language Line Services recognizes the responsibility of organizations such as ours to provide the support for hospitals and collaborative opportunity for the field as a vital process of the mission for elevating effective communication in patient-centered care, an initiative at the top of this year’s national agenda,” Provenzano said. “Our continued efforts are a reflection of our genuine commitment to this mission.”
The annual event creates an inclusive, transparent and collaborative process that crosses state lines and industry sectors. It brings together representatives of various state and national interpreter associations, interpreters and interpretation service providers, advocates and policy makers, state officials, educators, trainers, hospitals and healthcare organizations, as well as international stakeholders who are watching the U.S. medical interpreter profession’s progress toward national certification as the new qualifying standard for medical interpreters.
This year’s forum will take place at the Mayo Hotel, listed on the National Register of Historic Places in the heart of downtown Tulsa. Among invited and confirmed speakers are Guadalupe Pacheco Senior Health Advisor, Office of Minority Health U.S. Department of Health and Human Services (confirmed keynote speaker), the Governor of Oklahoma, and representatives of The National Board of Certification for Medical Interpreters, International Medical Interpreters Association, Oregon’s Office of Multicultural Health, The Joint Commission, Choctaw Nation, Language Line® University, Dallas Children’s Hospital, CCHI, U.S. Department of Health, Washington State Unite, Memorial Hermann Texas Medical Center in Houston, international delegates and others.
According to IMIA State Representative for Oklahoma, Tina Pena, “we are working arduously in Oklahoma to professionalize the work of medical interpreters in our state. Only one hospital in the state of Oklahoma currently employs a full-time medical interpreter, so we really have our work cut out for us. An event like this is critical to raise awareness and move things forward against a strong headwind of anti-immigrant and mono-lingual legislative proposals.”
There is no registration fee to attend the annual forum, though space is limited. Online registration is now open at http://www.imiaweb.org/conferences/May1.asp .
The event will be preceded on Sunday, April 29, 2012, by meetings of the Global Advisory Council, IMIA Medical Terminology Boot Camps as well as a press conference to be held at the Press Club meeting room in the Marriott Hotel at 415 S. Boston Ave, Tulsa, OK 74103. The National Board of Certification for Medical Interpreters will also hold its annual Board convening on May 1st, the day after the Open Forum.
For more information about the 6th Annual National Medical Interpreter Certification Forum, please email may1st_nmic_forum@yahoo.com.
About the Annual National Medical Interpreter Certification Forum
The National Medical Interpreter Certification Forum is an annual event that brings together industry leaders and stakeholders, large and small, private and public, working together to collaborate with a specific focus on the topic of National Medical Interpreter Certification. The purpose of this initiative is to improve and support standardization of the quality of language services in our nation’s health care institutions and to give every organization and individual a voice and opportunity to participate in an inclusive and transparent environment.
This multi-stakeholder event was initiated by Language Line Services in 2007 and is now organized by interpreters and the following organizations: Language Line® University, International Medical Interpreters Association (IMIA), PSI Testing & Credentialing, Cardinal Point – Government Relations, Nebraska Association for Translators & Interpreters (NATI), Connecticut Area Health Education Center (AHEC), Nevada Interpreters & Translators Association (NITA), Burg Translation, Language People, Tennessee Association of Medical Interpreters and Translators (TAMIT), Tulsa Community College (TCC), the Epilepsy Foundation, Relay Oklahoma, and more.
Contact:Carla ColladoOlmstead Williams Communications310.824.9000ccollado@olmsteadwilliams.com http://www.olmsteadwilliams.com
This press release was issued through eReleases(R). For more information, visit eReleases Press Release Distribution at http://www.ereleases.com .
SOURCE National Medical Interpreter Certification Forum
Copyright (C) 2012 PR Newswire. All rights reserved
Monterey-based Language Line Services to hire 2,000 interpreters – MontereyHerald.com : February 23, 2012
Posted by Louis F. Provenzano, Jr. in California Sentators, Careers in language, Congressman Sam Farr, Interpretation, Interpreters, Job / Career Opportunities, Langage Line Services, Language Access, Language Capital of the World, Language Compliance, Language Line Services Interpreter Demand Index, Language Line University, Louis F. Provenzano, United States Military.comments closed
Monterey-based Language Line Services to hire 2,000 interpreters – MontereyHerald.com :.
Language Line Services announces plan to hire 2,000 interpreters in 2012 February 21, 2012
Posted by Louis F. Provenzano, Jr. in California Sentators, Congressman Sam Farr, IMIA, Interpretation, Interpreters, Job / Career Opportunities, Langage Line Services, Language Access, Language Capital of the World, Language Legislation, Language Line Services Interpreter Demand Index, Language Line University, Monterey, California 93940.Tags: Jobs in language, language line services, Monterey Language Capital of the World
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Success on Capitol Hill @languageline January 19, 2012
Posted by Louis F. Provenzano, Jr. in *4, California Sentators, Congressman Sam Farr, Immigration Activity, Interpretation, Interpreters, Job / Career Opportunities, Langage Line Services, Language Access, Language Capital of the World, Language Compliance, Language Legislation, Language Line University, Leon Panetta, Louis F. Provenzano, Monterey, California 93940, The Defense Language Institute (DLI), The Naval Postgraduate School (NPS).Tags: AT&T, Congressman Farr, language line services, Monterey Language Capital of the World
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Pictures from our launch on Capitol Hill. History is made. Congratulations team!
Language Line Services Announces Hiring 1,500 interpreters in 2012 @languageline December 11, 2011
Posted by Louis F. Provenzano, Jr. in Interpretation, Interpreters, Job / Career Opportunities, Langage Line Services, Language Access, Language Capital of the World, Language Compliance, Language Line Services Interpreter Demand Index, Language Line University, Monterey, California 93940.Tags: Interpreters, jobs in interpretation, language line services, Monterey Language Capital of the World
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Please refer to those that you know that need work in 2012. Join the best in the industry. Language Line— the quality experts.
My most visisted blog visitors #languageline #horsham November 17, 2011
Posted by Louis F. Provenzano, Jr. in Langage Line Services, Language Line Services Interpreter Demand Index, Language Line University, Most Visited Blog Visitors.Tags: Horsham, Language Capital of the World, language line services, Language Line University, Most visited States on my blog, PA
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Thought I’d send a note to the most frequented visitors for the month—Horsham, Pennsylvania and thank their Mayor/ Township Manager. I’ve sent copies of this blog posting to the City Council so they can appreciate the visits from their constituents.

President and Chief Executive Officer
Mr. Walker,
Township Manger, Horsham, Pennsylvania
I’d like to congratulate you on being the most visited site on my blog recently.
Seems like your citizens are interested in what I have to say as they are clearly on the pathway of making Pennsylvania the second most visited State to my site.
Being a New Yorker, I find this amazing as it comes in the context of California, New York and now your State. Horsham specifically is the most visited location to my blog above all the other cities in Pennsylvania. I find this just amazing and wanted to make you aware of this. You might have guessed Philadelphia, but alas it is Horsham !
Congratulations !! It is obvious that your citizens are interested in my personal blog.
If there is anything we can do to assist your lovely city (congrats on your accolades of being one of the best cities to live in ) and the State of Pennsylvania with language services, please feel free to contact me directly.
Clearly, by the number of visits we have from your city, it looks to us as you need support with language.
At Language Line Services, as the founder of this industry we stand by ready to help.
As you probably know by now, we are the leaders in our space, and are willing to help out the City of Horsham with any language challenges you may have.
As your State and City work with financial deficits, you will be interested to know that we pay all of our Federal and Local Taxes. We aim to help out with your deficits and assist you in these challenging times. Companies that pay the proper payroll taxes—both Federal and State are the ones that you can trust. You know this as you are managing an important City budget and rely on companies to pay their “fair” share to meet your payroll.
Please feel to contact me directly to discuss our “Help American Cities Program” should you need our assistance.
We founded this great industry and we are here to serve.
Come to the experts.
My best,
Louis
Louis F. Provenzano, Jr.
President & Chief Executive Officer
Language Line Services
Monterey, California
The Language Line Capital of the World
The Road to Certification for Medical Interpreters (CMI) November 8, 2011
Posted by Louis F. Provenzano, Jr. in Interpretation, Langage Line Services, Language Access, Language Line University.Tags: Language Access, Language Line University, National Board of Certification for Medical Interpreters, National Medical Certification, Reimbursement for Language Acesss
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Must see video on the National Board of Certification of Medical Interpreters. Please pass along.
IMIA Key note Speech in 2010. Ready for 2011 Conference to speak again ! August 17, 2011
Posted by Louis F. Provenzano, Jr. in IMIA, Langage Line Services, Language Access, Language Line University, Medical Certification, National Board of Certification for Medical Interpreters, National Medical Certification, Patient Safety.Tags: IMIA, Language Access, language line services, Language Line University, Louis F. Provenzano, medical interpreters, National Board of Certification for Medical Interpreters, National Medical Certification, patient safety
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